QTEC Aerospace
  • Huntsville, AL, USA
  • Full Time

QTEC Aerospace is seeking a SYSTEMS ADMINISTRATOR to join our team of professionals in Huntsville, AL. The qualified applicant will become part of a team of professionals representing both industry and government. The successful candidate will be detail oriented, have a proven track record and a positive work ethic.


Job Summary

QTEC Aerospace is looking for highly capable and motivated individuals. The successful candidate will function as an integral member of a multi-contractor team providing program, engineering, and technical support to Missile Defense programs. This position provides technical help desk and lab support for the software development and ancillary laboratory environments.


Job Duties/Responsibilities

Responsibilities will include, but may not be limited to the following:

  • Initiate, track, and conclude all actions in FootPrints (Help Desk ticketing system)
  • Track replenishment efforts and status in AmTrack
  • Assign ticket numbers for outages in FootPrints
  • Review status and update open tickets
  • Verify closure status with customer
  • Generate monthly, quarterly, and semi-annual performance statistics
  • Coordinate and participate in installation and renovation projects
  • Perform other duties as required to support senior system administrators, cyber system administrators in the management of information technology infrastructure.
  • Asset management activities as assigned by the IT Lab Support Engineer
  • Procurement tracking, license management, material execution plans (spending plan)
  • Executing bill of materials associated with contract proposal
  • Perform other IT activities that include, but are not limited to:
    • Software license tracking (COTS products),
    • Software and Hardware maintenance tracking,
    • working directly with COTS vendors,
    • update and maintenance of process documentation,
    • and various other administrative IT duties as assigned.
  • Adhere to and update documentation, to include VISIO Drawings
  • Interface with program Material Sustainment Engineers and Cost Account Managers.

Minimum Education and Experience

  • Bachelor's degree from an accredited college in a related discipline, or equivalent experience/combined education with 5 years of related experience
  • Must possess a DoD 8570 certification at IAT Level II or higher (Security+, GSEC, SCNP, SSCP, CISSP, CISA, GSE, SCNA)

Required Knowledge, Skills and Abilities

  • Must be able to troubleshoot and resolve customer workstation issues in a Microsoft Windows and Linux hardware environment.
  • Ability to provide fast and efficient resolution to a wide variety of customer computer and network problems on both Windows and Linux platforms
  • Ability to resolve user application questions and refer complex issues to senior system administrators
  • Ability to resolve user network resource application questions
  • Use network management tools for problem identification and resolution
  • Must be able to troubleshoot and repair network printers
  • Provide IT asset management, supporting hardware moves and logistics
  • Ability to troubleshoot and repair minor network issues in a Cisco environment
  • Understanding of material procurement processes as well as hardware maintenance agreements and software licensing
  • Experience with Bill of Material (BOM) generation, proposal work, pricing and material management.
  • Experience working in DoD classified environments is a must
  • Use of Atlassian tools such as Confluence and Jira
  • Understanding of the Agile processes
  • Excellent verbal and written communication skills, including ability to collaborate with cross-functional teams.
  • Self-motivated and customer-oriented.

Desired Knowledge, Skills and Abilities

  • Experience with Rack Elevation Drawings and Network Diagrams is a plus
  • Experience providing administrative support for COTS hardware and software products a plus.

Security Clearance

Candidates must currently have and be able to maintain a minimum DoD SECRET level security clearance.


Location

Huntsville, AL


It is the policy of QTEC, Inc. not to discriminate on the basis of gender, age, race, religion, disability, veteran status or any protected statuses and to take affirmative action to employ and advance in employment qualified individuals within the company.


QTEC Aerospace
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